Common questions
Frequently asked questions
Answers to the questions the office hears most — results, admissions, examinations and downloads.
Examination results
- I cannot find my result. What should I check first?
- Confirm the roll number, class and academic year exactly as printed on the hall ticket — a single digit off will not match. If the result has genuinely not been published yet for your class, it will not appear until the office releases it.
- My name or a mark on the result looks wrong. What do I do?
- Contact the examination department within fifteen days of the result being published, with the roll number and a description of the discrepancy. See the Contact page.
- How do I prove a marksheet is genuine?
- Every published marksheet carries a QR code and a verification ID. Scan the code, or enter the ID on the Verify page, to confirm it is genuine and unaltered.
Admissions and madrasas
- How do I enrol a child at a madrasa in the mekhala?
- Contact the madrasa directly — it is usually the fastest route. The Madrasas page lists every madrasa in the mekhala with its location.
- Which class should a child join?
- This depends on age and prior study. The madrasa itself is best placed to advise, since it can assess the child directly.
Syllabus and downloads
- Where can I find the syllabus for a specific class?
- The Downloads page has the scheme and syllabus by class, along with timetables and circulars as they are published.
- The document I need is not listed. What now?
- Not everything is digitised yet. Contact the office directly and ask for the specific document.